FAQS
About our services
Find out if we’ve already addressed the questions on your mind. If there’s something we haven’t covered, get in touch with Vanessa today.
Vanessa and the team are here to help you however we can.
HOW DO YOUR SERVICES WORK?
OPTION 1
Full Search, Research, Appraisal, Negotiation, Liaising With Third Parties
This option is the top choice for our clients. Vanessa provides guidance and support throughout your home-buying journey, alleviating the hassle of constant searching, researching, and negotiating. For our out-of-area clients, there's no need for constant travelling, only to find properties are unsuitable.
Initial Brief Preparation:
1. We request you complete and return your Buyers' Wish List to give us a clear picture of what you're hoping to achieve and to ensure we can help you with those goals. After discovering your desires and must-haves, Vanessa will then meet with you online, in person or over the phone to create your personal Property Brief. This is our guide to finding you the location and the property you LOVE!
Search & Research:
2. This is the most intensive part of the process. We search extensively and utilise our established networks to find your ideal property. We then use investigation techniques to extract and analyse data from several databases for research and analysis.
The Reporting:
3. Vanessa will provide you with a shortlist of properties from the results of our search. Vanessa will consult with you on the next step(s) and offer her expert advice.
Physical Inspections:
4. Vanessa physically inspects your preferred properties on your behalf and reports on her findings PLUS Vanessa can arrange a live video walk-through at a suitable time to inspect your preferred properties with you, virtually.
Due Diligence:
5. A critical step in the process. We liaise with and coordinate your engaged third parties such as; building and pest inspectors etc. to guarantee your choice is a sound one. We follow up reports to ensure you receive these in a timely manner because acting swiftly is critical.
The Negotiation:
6. Vanessa is a skilled negotiator, working for you to get the best deal. Vanessa is committed to representing you to the best of her ability. More often than not, our fee is either fully or partially negated during this phase because of the savings Vanessa may be able to achieve on your behalf.
The Delivery:
7. Contracts Exchanged! Time to celebrate.
COMPLETE YOUR BUYERS WISH LIST
OPTION 2
APPRAISAL AND NEGOTIATION
This option is for buyers who have the time and confidence to conduct their own search and research. Vanessa acts as your representative to negotiate with sales agents on your behalf, plus provide an estimated market value of the property utilising our detailed research and analysis, plus local knowledge.
We are engaged for this service so that we can:
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Swiftly assess the market value by visiting the property you've located; and/or
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Use our sophisticated process of extracting data for research and analysis;
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Utilise our local connections to further enhance our findings; and
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Negotiate firmly on your behalf.
As with Option 1, more often than not, our fee for this service is either fully or partially negated during this phase because of the savings Vanessa may be able to achieve on your behalf.
HOW DO YOUR FEES WORK?
OPTION 3
AUCTION BIDDING ONLY
Auction bidding can be extremely stressful, and buyers caught up in the moment can end up paying far above market value for a property.
Vanessa remains emotionally unattached and level-headed during this tumultuous process, potentially saving you tens of thousands of dollars.
AUCTION FEES
AUCTION ATTENDANCE FEE $550 + GST and AUCTION SUCCESS FEE $550 + GST
WHAT AREAS DO YOU COVER?
Vanessa is based in Coffs Harbour and services from Laurieton, Mid-North Coast to Kingscliff, Northern NSW.
HOW DO I ARRANGE TO WORK WITH VANESSA?
STEP 1 - Complete your Buyers Wish List
Vanessa examines your Buyers' Wish List to ensure your goals are achievable. We then reach out to you to schedule an appointment with Vanessa to discuss your property goals and to form the foundation of your Property Brief.
Vanessa will discuss our Schedule of Services & Fees, explaining our fees and associated services.